At SkyeBoost Store, we prioritize customer satisfaction and stand behind the quality of our products. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy to ensure a smooth shopping experience.
If you have any questions, feel free to contact us at support@skyeboost.store.
1. Eligibility for Returns
To be eligible for a return, please ensure that:
✔ The item is unused, unworn, and in its original packaging.
✔ The return request is made within 30 days of receiving the product.
✔ The item is not a non-returnable product (see Section 5 below).
✔ Proof of purchase (receipt or order confirmation) is provided.
2. How to Request a Return
If you meet the return eligibility criteria, follow these steps:
1️⃣ Contact Us – Email us at support@skyeboost.store with your order number and reason for return.
2️⃣ Receive Approval – Our team will review your request and provide return instructions.
3️⃣ Ship the Item – Pack the product securely and send it to the return address provided.
4️⃣ Inspection & Processing – Once received, we will inspect the item and process your return within 5-7 business days.
3. Refund Process
After receiving and inspecting your returned item, we will process your refund:
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Refunds will be issued to your original payment method (credit/debit card, PayPal, etc.).
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The refund will be processed within 5-10 business days after approval.
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Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).
4. Exchanges
✔ We only replace items if they are defective, damaged, or incorrect.
✔ If you need an exchange, email us at support@skyeboost.store with your order details.
✔ You will receive the replacement once the defective product is returned.
5. Non-Returnable & Non-Refundable Items
The following items cannot be returned or refunded:
❌ Personalized or custom-made products
❌ Clearance or sale items (marked as final sale)
❌ Gift cards or downloadable products
❌ Items damaged due to customer misuse or improper handling
6. Late or Missing Refunds
If you haven’t received a refund yet:
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Check your bank account again.
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Contact your credit card company (processing times may vary).
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Contact your bank (there may be a delay in posting the refund).
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If you still have issues, email us at support@skyeboost.store.
7. Return Shipping Costs
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Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
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We recommend using a trackable shipping service to ensure your return is received.
8. Changes to This Policy
We reserve the right to update or modify this Refund and Return Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date.
9. Contact Us
📧 Email: support@skyeboost.store
🌐 Website: https://skyeboost.store/
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